Whilst implementing the data offer, which will provide 15% additional volume of data from today 1st July, 2025 MTN experienced a major technical issue which has affected data bundle purchases, including the data volume offer.

As a result, customers are temporarily unable to purchase data bundles.

We recognize the importance of staying connected and sincerely apologize for the inconvenience this may cause. Please be assured that our technical teams are working with urgency to resolve the issue and restore services as soon as possible.

We appreciate your patience and understanding. Further updates will be provided.

Thank you.

Issued by

MTN Corporate Communications Department

01/07/ 2025