With less than two weeks to the end of the mandatory SIM card registration exercise, MTN Ghana is enhancing itsstrategies to ensure that the millions of unregistered subscribers are registered before the 31st of July 2022 deadline.
MTN staff checking registration status and registering customers who need to register their SIM cards at Kaneshie Market
From now to the 31st of July 2022,MTN will be sending urgent messages to customers who are not fully registered to do so before the end of the deadline or risk having their SIM cards disconnected. MTN has also launched an internal campaign dubbed “GRAB, CHECK AND ACT (GCA)”, which is encouraging all staff, irrespective of their role to assist with the registration of customers.With this campaign, all MTN Staff have been tasked to check the registration status of customers they interact with so that unregistered customers can be assisted to do so.
In addition, MTN has deployed its field agents to communities withlowest registration numbersto get these customers registered.
MTN staff checking registration status and registering customers who need to register their SIM cards at Kaneshie Market.
Commenting on the new strategies initiated, Chief Sales and Distribution Officer of MTN Ghana, Shaibu Haruna said, “We are nearly at the finish line and so we have intensifiedour effortsto reach out to all our customers. We cannot afford to lose customers due to non-registration. We also encourage all our customers to ensure their data/internet SIMs in their modems and other smart devices are fully registered”
Customers registering their SIM cards at a temporary registration point in the market
“We have created many channels (including our online portal – https://simregistrationportal.mtn.com.gh to ensure our customers register with ease. We are encouraging them to use the available channels that are convenient for them to speed up the registration process”, he added.
The Ministry of Communications and Digitalization announced the mandatory registration of all SIM cardsin Ghana. The registration exercise which started in October 2021is scheduled to end on July 31,2022.Media Contacts:
Nana Kofi Asare
Ag. Chief Corporate Services Officer
Georgina Asare Fiagbenu
Corporate Communications Senior Manager